Ten Things a Mortgage Processor Must Know to be Effective
From time to time, we hear a story about a processor gone bad. A processor that seemed so knowledgeable early on but now isn't keeping pace and can't seem to get along with anyone. Many unhappy customers, unhappy loan officers, and denied files later, Mr. Broker is forced to seek out a resolution.
Replacement or continuing education will be required to address the immediate issue. Additionally, Mr. Broker will need to conduct a more in-depth preliminary interview to determine if the next processing candidate can really meet his expectations....